", "Stress is part of any demanding job, and I embrace it to the fullest. This example could come from a previous work situation, your post-secondary experience, or even a volunteer opportunity. The topics included energy efficiency and recycling.". "In the past few years I was able to upgrade my education while still working full time. Timezone:{%selectedMarker.timeZone%} I would always choose honesty over lying, any day.". Briefly share with the interviewer how you stay up to date on current events related to Dnata. I have learned a great deal from both public and private work. - What is the company's primary goal for this position in the next 12 months? Be the first to find this interview helpful, - Dallas-Fort Worth, TX, United States Area, All Qa realated question manual test cases, Its all about situation. The you ill have a hirevue interview. You have likely gained many valuable skills in your career. Each day, the company handles over 1,900 flights, moves over 8,500 tons of cargo, books over 16,000 hotel stays, and uplifts over 320,000 meals. Working for Dnata gets you recognised and other companies want to grab you. I want to grow and improve so the more specific my supervisor can be, the more helpful it is. There is a chance that much of the information you are going to access could be confidential and you may be assisting with the transport of dangerous goods. ", "If you do not have any post-secondary experience to talk about, then you can certainly discuss any on-the-job training you've completed including workshops, courses, and certifications. With that said, I can certainly work in an unpredictable environment from time to time. ", "If I had to choose, I would rather be a dynamic leader. "I have used a variety of team-based messaging applications. If so - be sure to mention those achievements as well! Glassdoor users rated their interview experience at Dnata as 82.8% positive with a difficulty rating score of 2.46 out of 5 (where 5 is the highest level of difficulty). Report. ", "Here are some suggestions on how to handle a large workload:- List your tasks and prioritize them- Think of which tasks add to the company's bottom line, and start there (Closest to the money! Free interview details posted anonymously by Dnata interview candidates. "I have recently implemented a schedule that allows for ride-sharing rewards which have cut down on our company's fuel expense by $9000 per month. {%selectedMarker.streetAddress%} ", "I have been meticulous when paving my career path. Other21 %. ". Employee referral22 %. It was cool working in the airport my great experience as customer service agent with DNATA was over 7 years I really love my job I had gained good experience how to handle passengers and to work with team . "Workplace health and safety are critical topics to me. Dubai Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. The you ill have a hirevue interview. Muhammad Shofiyan Abdul Aziz - Customer Service Agent - dnata - LinkedIn Asked November 17, 2022 Work on ramp and other assigned duties like ramp coordinating Answered November 17, 2022 Answer See 3 answers How many rounds of interview for customer service agent Asked April 24, 2018 There are 3 rounds of interview. ", "I would say that my favorite responsibility in my current position is the on-boarding and training of new employees. This training includes topics on transportation management, government policy and workplace safety.". enva un correo electrnico a Dubai This question challenges you to think about how you act as a leader in your daily life. Maybe you gave them confidence in their strengths by encouraging them, or perhaps you offered some helpful hints. ", "I greatly appreciate constructive feedback. Working at dnata: 238 Reviews | Indeed.com "I have never been told to lie to a fellow employee or supervisor on the job. This experience has broadened my exposure a huge range of individuals. Australia Ground Handling and Cargo Careers Portal, Belgium Ground Handling and Cargo Careers Portal, Netherlands Ground Handling and Cargo Careers Portal, Pakistan Ground Handling and Cargo Careers Portal, Switzerland Ground Handling and Cargo Careers Portal, UK Ground Handling & Cargo Careers Portal, USA Ground Handling, Cargo, and Catering Careers, Modern Slavery Act Transparency Statement. Anonymous Interview Candidate in Dubai . A waste of my time! Dubai Customer Service Agent salaries at Dnata can range from 12,143 - 25,205 per year. Glassdoor users rated their interview experience at. Fill out a form. When factoring in bonuses and additional . With that said, I love to learn about new resources. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. . Als u dit bericht blijft zien, stuur dan een e-mail Be prepared with specific examples from a recent news story or client reviews. I interviewed at Dnata (Ho Chi Minh City) in Mar 2021, Easy, just need a drug test to pass and very easy questions like what when were there a time you had delt with a difficult passenger and how do you handle your stress in a difficult time. One shouldn't go without having a geographical knowledge, GDS Commands and codes of airline, city, currency, and countries locations. I have held a couple of positions that didn't offer the growth and learning that I was expecting; however, I have bounced back nicely. Showing interest in gaining new skills through continued education will allow the interviewer to see you as an engaged and growth-minded candidate. Productive and and excellent work place. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. and Terms of Service apply. 37 Dnata Customer Service Agent jobs. ", "Yes, I have been asked to lie on the job before. Free interview details posted anonymously by Dnata interview candidates. The interviewer would like to confirm that you have a genuine interest in transportation infrastructure. Dnata Customer Service Representative Interview Questions In a previous role, our inventory count was off. The process took 3 days. If I could take any related coursework, I would choose to learn more about transportation systems for public travel. Read more interview questions at dnata. What is top of mind when it comes to filling this role? This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Any current certificates and tickets are helpful to bring with you to the interview. I took her out for lunch and talked to her a bit about the workplace culture and semantics surrounding the various departments. I also have strong skills in a variety of Microsoft programs such as PowerPoint and Excel. Fax:+971 4 3166144, dnata Cargo Interviewer asked me about 7-8 questions and I got the offer next week after the interview. Answered June 25, 2017 - MAINTENANCE TECHNICIAN (Current Employee) - Dubai. Shared on 18 May 2022 - passenger service agent - Melbourne VIC. Talk to the interviewer about your ability to control pressure in the workplace. "I naturally take on a leader and mentor-ship type of role with my co-workers. It's great to see their excitement for what's to come, and their passion for the industry. para nos informar sobre o problema. Simple and easy to understand the process. Discuss any coursework that you would like to take and be sure to mention any continued education opportunities that you have recently taken if any. The worst way to answer this question would be to say 'I didn't have the power to change anything in the organization, so I quit.' This position with Dnata will be a perfect compliment to both my short and long-term career plan.". "My interest is to have a long-term and successful career within transportation infrastructure. Cambata Aviation Pvt Ltd. 2015 - 20169 . The process took 3 days. If I had to commit to just one, I would say that private transport brings me fresh challenges daily, which is exciting to me.". This was disgusting behavior from an interviewer to question my integrity. Take a few minutes to bring your resume to life for the interviewer. How to Answer: Why Do You Want to Work Here? We hire professional interviewers (people with multiple years of experience interviewing candidates) to help us create our interview questions and write answer examples. They agreed and implemented my suggestion. I am happy to comply with any checks that you need to conduct.". One cannot guess what will happen in the end, so it is great to be prepared for all possible outcomes. | Learn more about Muhammad Shofiyan Abdul Aziz's work experience, education, connections & more . Getting passengers through check points and to terminals quickly and safely. Help the interviewer to see that you would fit well with the characters present at Dnata.Give the interviewer an example of a time when you have worked with a range of personalities. ", "While researching Dnata and the local market I did see that there are a few competitors in our area. It's fast and makes every day different. dnata Airport Operations I certainly enjoy the challenge!". There are many options for communication software and messaging applications. Se continui a visualizzare Questions were about math, eye sight, english Grammer and passages but very tricky. In that interview you will have a 60 multiple choice questions which is mainly about grammar then you will have 6 situational type questions then you will have to play 2 games, Interview first then multiple tests online based on numbers and shapes, games included English test was also included A last interview with hiring manager which led to an offer letter, Anonymous Interview Candidate in Bangalore, I applied through college or university. Avoid taking this as an opportunity to complain about someone; instead, view it as an opportunity to showcase your ability to deal with difficult people while maintaining your productivity. I found that I could redirect her to work by giving a quick reply and then asking her a pointed work question, which would get her back on task. I have interviewed for years and been interviewed never felt like I was in school with quizzes that bare no relevance to the role. The biggest skill that I gained was my ability to multi-task as I worked the dual role of employee and student. The dnata way We strike a balance between doing things our way - leading to service consistency - and encouraging our people to use their initiative to find new and imaginative ways to solve our customers' challenges. There are also a couple of blogs that I follow including Transport Data and Transport Now. "For the past four years I have been working with ABC, in the private sector. Handles excess luggage and collect excess payment. Candidates applying for GHA had the quickest hiring process (on average 1 day), whereas Baggage Handler roles had the slowest hiring process (on average 14 days). Interviews for Top Jobs at Dnata. I applied online. Hours:{%selectedMarker.openingHours%}. I admire the creativity and unconventional thinking in business and arts.". They were lively and effective, and sales increased by 23% in the first 90 days of implementation. Si vous continuez voir ce It's a better way to conduct such interview method. Ethical dilemmas in the workplace will come up from time to time. Staying on deadline is very helpful, and I will delegate when necessary to alleviate some stress. Please enable Cookies and reload the page. This site is protected by reCAPTCHA and the Google Often we will leave the tasks that we don't like for last in the act of procrastination. Customer Service Agent (CSA) (Current Employee) - Heathrow - January 26, 2023 A very good company with lots accreditation. Answered April 24, 2018 Answer See 3 answers how do you handle your stress in a difficult time? I interviewed at Dnata (Manila, Manila) in Nov 2022. In addition to all of this, I see that Dnata puts an important focus on carbon footprint. A potential employer will often base their offer on your current salary. Why do you specifically want to work for Dnata? I worked very hard! I would much rather be a dynamic leader. Ask me what a JSON or API is and I will tell you exactly what it is. dnata Employment and Reviews | SimplyHired For that reason, I believe that it's the most important factor to consider when building a team, and creating workplace policy.". Give the interviewer a brief overview of the apps you have experience using and assure them that you can learn their internal system, should it be new to you. Some roles require one or more of the . Excellent time management skills combined with a superior knowledge of the customer service industry . Careers | dnata Candidates applying for Customer Service Associate had the quickest hiring process (on average 1 day), whereas Line Maintenance Mechanic roles had the slowest hiring process (on average 240 days). I applied through college or university. There were a few key takeaways from this experience. Written and technical interview conducted. Rather, I make a simple plan of which tasks are a high priority and which tasks are a lower priority. I couldnt complete the last two. You will be given certain situation and how will you over come and the outcome, An example of a difficult situation you fixed, tell me about yourself expectations in the workplace. Glassdoor users rated their interview experience at. Organized, detail oriented, and experienced in properly handling customer inquiries and transactions. United Arab Emirates I have been in the industry 7+ years. Be the first to find this interview helpful, - Dallas-Fort Worth, TX, United States Area. I took many weekend workshops on various topics such as Excel, Communication in the Workplace, The Art of Negotiations, and some human resource related courses as well. dnata Customer Service Representative Interview Questions - Indeed Avoid talking yourself into a corner when it comes to your preference of public vs. private projects. Nous sommes dsols pour la gne occasionne. Ensure that all the requests and completion remarks are updated accurately in DMIS and that all charge notes are generated and authorised for billing. Here are some sample questions: - When would you like to have this position filled? "I am currently earning a base salary of $78,000 plus a car allowance of $900/month and health benefits. I interviewed at Dnata (Bangalore) in Jul 2022, Aptitude test in first round and face to face in second round interview was easy second round tjey will test our communication. Recruiter contacted me11 %. las molestias. I was asked what does JSON stand for and got the first two letters (what is this school)? We do not claim our questions will be asked in any interview you may have. Dnata Customer Service Agent Interview Questions P.O Box 522, Flight Catering Most importantly, the interviewer wants to know how you let this person's behavior affect you and your work performance. I see that you have operations management positions open. Dnata Pax Service Agent Interview Questions | Glassdoor Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. In that interview you will have a 60 multiple choice questions which is mainly about grammar then you will have 6 situational type questions then you will have to play 2 games, Interview first then multiple tests online based on numbers and shapes, games included English test was also included A last interview with hiring manager which led to an offer letter. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. This ask was very exciting for me because I love to have a workplace where people know each other, are comfortable having a meaningful conversation, and where everyone can let loose now and then. After you pass that portion, you will be asked to remain seated. ", "I am accustomed to working in an unpredictable environment and tend to prefer that pace. Every new dnata employee, regardless of location or company, receives consistent training on their first day. A waste of my time! United Arab Emirates, Vice President, Commercial & Business Development Adept in general accounting and finance transactions. In one instance, I had a new coworker who was having some troubles fitting in. What is the interview process like at Dnata? Therefore, any date prior to 2019 might not be accurate.