If youve exceeded the 14-day period, you may still get a return, but that will depend from case to case. Yes, Petsmart allows a return of sick fish within the time frame of 14 days after your purchase. Years in Business: 50. Business Started: 4/1/1972. I, E R. said: This place did an amazing job trimming up our Mutt-Mix-Fantastic to bring. The company allows a 7 to 30 days return and refund policy, depending on which area the store is located. Always read the manufacturer's warranty included with the product when you unpack it and keep invoices as proof of purchase. Does Petsmart Sell Bunnies? Roxy, our 1 year old, Welcome to Zoom Room Dog Training in Bellevue, providing exceptional dog training, WA S. said: So I know I wrote a 5-star review before, but I just HAD to follow up. But you dont have to worry about that now. PetSmart fish return policy will give consumers two weeks from the date of purchase to swap or return their purchased fish for a refund beginning February 11, 2021. Yes, since Petco confidently claims that the live freshwater aquatics purchased from their store stays alive for 30 days from the date of purchase, it ensures a refund if the little fish doesnt survive. But the catch is that the store will only accept it within 14 days of purchase. Within the 48 U.S., complete the online returns process. Email this Business. If your water parameters are off, a PetSmart employee will be able to show you what products can help bring them to the right levels and ensure your fish are healthy and happy in your tank. In case of any changes in the products or services of the companies, all the information below is supposed to change at any time. Out of the 2-week return duration? We simply buy the best closeouts, overstocks and 2nds from some of the best manufacturers in the world and pass the savings on to you. Sierra Fish and Pets | Your Local Seattle Pet Supply Store These are Petsmart, Petco and Pet Supplies Plus. 11AM-5PM Sun Clients can also replace unwanted fish by putting them securely in a fish tank together with a bill and a proper photo ID. We understand that there are some exceptions. To track the order on Sierra.com, click on order tracking at the bottom of each webpage in the "support" section, or visit the accounts page and log in. We have a complete aquarium service team that offers design, installation, and maintenance services for your home or office. The fish that we keep in our tanks are little members of the family. Typically, a higher order total equates to a heavier package. Keep them active with hamster wheels and run-a-bout balls. If your fish is sick, it may not show symptoms for several days. Just because you get our email/catalogs, doesn't mean you are registered for an account. The staff are fantastic and they have a great selection of fish/pets. If you are a member of the PetSmart Rewards program, the store may be able to pull up your purchase history and see that you did buy the fish there and within the 14-day return period. Please call 1-888-THAT-PET if you have any more questions! If you find that your new fish has been nipped, bitten, attacked, or eaten, you should still bring it back into the store with you to get a refund. If your fish doesnt work out for some reason, you might not want to keep it. After 60 days, any unused credit will refund to the original method of payment. If you are able to scoop up the fish, you will also be able to get a closer look at it to determine if its breathing. To return a sick fish, you will need a copy of the receipt, and the return will need to be done within 14 days of the purchase date. This will help them figure out which other fish may be a better fit for your tank or your preferences. Some of the most trusted brands to choose from in the pet supply industry to help optimize your pet's health . They will help you ensure that the animal gets taken care of properly with an effective solution, or they will find resources in your area to give the animal a home. If you are interested in meeting a specific dog, please contact us in advance to find out if. And the prices you got to be kitten me!! (10 Reasons), Why Is Taco Bell So Expensive? If the gills are not moving, the fish is no longer moving and might be dead. Some fish stay very still while they are sleeping, so they may appear to be dead even when they arent. Sunday 11am - 5pm. Come meet some of our adoptable dogs at our adoption event in Sierra Fish & Pets from 11:00 am - 4 pm. We recommend postal insurance on return merchandise. When you follow our online process, a credit will be instantly placed and stored on your Sierra account for 60 days. Bicycles should be reassembled by a qualified bicycle mechanic. But you also need to prove the fish keeper with the proof of illness identified by the vet so that your return is legitimatized. As long as you are returning the fish within 14 days of the purchase date, you can exchange it for a different fish, get a store credit, or even get a refund. Please note that it may take us up to 30 days to fully process your opt-out request. Sierra reserves the right to change or modify policies including our terms of use at any time without prior notice. Finding Out What They Are Selling At Their Stores! If the item is received and meets our return policy timeframe and condition guidelines, the refund will reconcile to the original method of payment. However, like humans, it is important to remember that pets sometimes have health problems. Contact a Customer Service Representative prior to returning any merchandise to That Fish Place - That Pet Place. We . All quality manufacturers have great products they must sell at extra-low prices for the reasons listed below. PetSmart takes returns of sick or dead fish within two weeks of the original transaction, provided you have your bill to prove it was you that originally made the purchase and possess valid photo identification should they ask for it. PetSmart has an interesting return policy for certain products, like aquariums. Home - PetSmart - PetSmart Fish Return Policy. For livestock purchases: Return procedures for live or deceased animals varies. Small Animals and Fury friends for any and all level of care. (10 Reasons), Does Lowes Have Curbside Pickup? It is usually found at the bottom of our emails under the disclaimer. to grow your business. PetSmart does have a warranty on their live fish. This store carries tropical fish, birds, small animals and reptiles in addition to all your pet's needs. Want to know how to return an ill or dead fish to PetSmart, as in PetSmart return policy fish? (Updated 2023), Why Are Diamonds So Expensive? Friday 11am - 7pm. ALL RIGHTS RESERVED. You can return a dead fish, a sick fish or an unwanted fish by providing the people at the store a valid photo ID and proof of purchase. When you purchase or order a knife from Sierra by any method, you represent and agree to the following conditions of purchase: You are of legal age to purchase the knife ordered, and that knife can be legally purchased and possessed by you under your applicable local, state, county, city, and federal laws. Click the link and write in Sierra Fish & Pets. Reptile Lighting options for your terrarium or habitat. The sale of air rifles is restricted by some federal, state and local laws. Using this shipping method, we have calculated that you will pay less dollar-for-dollar in shipping per order. During this time, you can exchange the fish or request a refund for the value of the fish. The customer will be contacted before any restocking fee is assessed in order to give the customer the option of approving the restocking fee or having the product returned to the customer. (Top 10 Reasons), Can You Return Paint At Lowes? By simply hovering or holding your mouse cursor over Discount Details, a popup box will appear. Yes, they do. If a product is defective on arrival or becomes defective within 60 days, please notify us before returning it. Keep on reading to find out! Shop. We now continue operating our original flagship location,located in Renton WA just south of Seattle, which is a 7200 sq ft full line pet store that specializes in all around pet care. Get Sierra Fish & Pets reviews, rating, hours, phone number, directions and more. We carry the best bird foods, supplies, and cages for your feathered friend. Sierra Fish & Pets is located at 601 S Grady Way Suite M in Renton, Washington 98057. Shop for your canine companion here. If your fish dies, is sick, or just isnt the best option for your aquarium, you can bring it back into the PetSmart store where you purchased it and ask to exchange it. SHOP PET> Clearance . Sierra Fish & Pets - Sierra's Pets Satisfaction Guarantee It is our mission to ensure that your 1800PetSupplies.com shopping experience is simple and enjoyable. Petco Customer Service will provide the Returns Merchandise Authorization Number (RMA) to the customer with return instructions. This proves to the store that the fish did die. Look closely at its gills to see if they are moving in and out. Answers And Related Questions, The bill you received when you bought that fish, A little sample of water from your fish tank. And when it comes to fish, Im very particular about the store brand. Any item not meeting the condition standards of this policy will be returned at the customers expense. You may choose to take a refund during the online process. TJMaxx.com - Sierra Policy. (10 Reasons), Why Is Waffle House So Expensive? Please call 1-888-THAT-PET for assistance. At Sierra Fish & Pets we also carry a wide variety of pet supplies to satisfy all your pet need. Freshwater, saltwater, planted tank or reef tank get all your aquarium products here. When returns are over a certain size and beyond a particular weight, the retailer will require a specialized shipping method to be returned by the customer. Don't forget litter box and cat litter. C.O.D. Get Sierra Fish & Pets can be contacted at (425) 226-3215. Lots of new lighting options for your reptile enclosure New Halogen lighting systems with mini halogen. You should inform them that the fish is sick, so they can also put it in a quarantine tank, so other healthy fish are not exposed to it. Yes, if you have purchased a fish from PetSmart and it has passed away, you will need to bring it in with your receipt to get a refund. Not eligible for special shipping offers. Submit your email to receive the latest stories and expert advice Avoid using tap water since it may be harmed by it. It depends from store to store. A return policy indicates rules and conditions about if, when, and for how long your customers can return a purchase and receive reimbursement. Yes. (2023 Updated), Does Trader Joes Take EBT? Shop. Directions. document.getElementById("ak_js_1").setAttribute("value",(new Date()).getTime()); Your email address will not be published. Specialties: Sierra Fish & Pets was originally opened in 1972 under the previous name of Fish Gallery and Pets. Website. Please send your return to: You will not use any air rifle purchased from STP for an unlawful purpose. Sierra Fish & Pets Company Profile | Management and Employees List 11AM-7PM Sat Find a Store. Reptile Reptile Lighting options for your terrarium or habitat. Save. Most manufacturers allow us to accept returned defective merchandise, but some require that the customer return the product directly to them. Quarantining the fish will allow you to observe it to make sure its healthy before you expose your other fish to it. It also allows you to buy many varieties of live fish from its stores. SIERRA FISH & PETS - 100 Photos & 171 Reviews - Yelp Fullest Answers And More. To receive a refund or exchange, items must be returned in original condition within 40 days of your order date when purchased online (including items shipped to a store) or 30 days if purchased in store. For live fish and invertebrates, returns and refunds arent offered. We offer a, Kukanagirl .. said: My husband and I took our two dogs to the Grand Opening of the, Christie D. said: We found this business through a Groupon deal. Shop all our bird products here. Within the 48 U.S., complete the online returns process. You must have a receipt for the fish, and you must return it to the same store where you purchased it. Note any damage on carrier's document, and contact Sierra with any problems. If your fish starts to show signs of being sick or doesnt act right, you can return it to PetSmart. To ensure your satisfaction, please remove all packaging material immediately upon arrival, and inspect for damage prior to signing acceptance form from carrier. Sierra Fish & Pets | Renton, WA | Pet Stores - Fivestars Cheyenne, WY 82007-1898. We are unable to accept returns on clearance items. We are unable to accept returns on clearance items. (425) 226-3215. (10 Reasons), Why Is McDonalds So Expensive? Find something for your pocket pet to chew on like toys, treats, and sticks. However, not all pet stores offer a return policy. No, Petsmart does not accept the return for fish bought from other stores. All Right Reserved Designed by UNIweb. Print your return label then select the Process My Refund option on the final page of the process. Our customer service representatives are available Monday - Friday 8 a.m.-5 p.m. EST, we are closed on Saturday & Sunday. Naturalize your Freshwater tank with Live Plants. Your new fish may not get along well with the other fish in the tank, it may be too big or small for the tank, or it may not look or act how you expected. If a keycode has already been activated on your order, the keycode box will state "promo entered". 601 S Grady Way Suite M, Renton, WA, US, 98057. I tried doing it myself(after, WA S. said: So I know I wrote a 5-star review before, but I just HAD to follow up. 3. You can hope a PetSmart refund takes an average of 5 days to process so that you receive your money in the form of a cash deposit into your bank account. The tank is also equipped with powerful 3-stage integrated filtration system and an infrared remote control that allows you to select between several colors and special effects. We carry a great selection of bird foods and necessary supplies for your feathered friend. With only a few conditions here and there, I must say Petcos return policy is not that bad or difficult to follow. Online exchange and replacement orders receive discounted $2.95 return shipping and $2.95 shipping on the next order using the Instant Store Credit. Enjoy an aquarium without lifting a finger. You can swap out a sick fish for another one within two weeks of having purchased it, as long as you have the previous purchase bill. This allows you to have plenty of time to take your pet home, see if it adjusts to its new life, and decide if its the best pet for you. Due to varying international restrictions, Sierra cannot ship food i.e. If your fish does not appear to be healthy or alive, you will want to check to see if it is dead before you return it to PetSmart. All parts, accessories, warranty cards, instructions, ect, must be enclosed and unaltered. Keep them tidy with stain/odor removers, poop bags, and scoops. But sometimes there may be incidents when the fish dies within a few days, falls sick or does not adjust to the environment. A valid government-issued photo ID, name, address, and signature will be required for the merchandise credit to issue and may also be required in order to redeem. Bikes, bike accessories, boats, car racks, clearance, gift cards and sporting optics are typically excluded from all offers. Is It Possible To Bring Back A Used Fish Tank? Customers must also make the exchange within two weeks of the onset transaction. Developed with By Tripster Developers . We will have a wide variety of dogs available, young and old, small and large! Thursday 11am - 7pm. Sadly, a lot of fish become ill during transportation to the pet store or even from the pet store to your home. So, does Petsmart allow returns if the fish gets sick or dies after purchasing it from them? You assume all risks associated with ownership and use of the knife, and will not hold Sierra responsible or liable for any injury resulting from ownership, use, misuse, or defect. Free shipping is never truly free. Must ship Standard Ground within the 48 contiguous U.S. only. Stay up to date on New Arrivals, email exclusives & more. February 18 @ 11:00 am - 3:00 pm. Any deviation from these criteria may result in a restocking fee. (2023 Updated), Why Is Chilean Sea Bass So Expensive? PetSmart Fish Return Policy in 2023 - What Should You Know? - SBXL If you buy a fish from PetSmart and it passes away, you can return it within 14 days of the purchase date as long as you have the receipt. Accessorize your bird cage with perches, ladders, swings, bird baths, and nesting boxes. Location of This Business. (425) 226-3215 - Sierra Fish and Pets Pet Friendly Hotels in Brea, CA - BringFido It has fish varieties from the family of freshwater fish, saltwater fish, invertebrates and pond fish. Keycode expiration dates can be found in the disclaimer section of each and every email. Cats up for adoption fee come with: Vet check, worming treatment, flea treatment first set of shots. Excludes AK, HI, all U.S. territories, possessions and all international orders. Sierra Fish & Pets - Ginger's Pet Rescue *$2.95 shipping through Instant Store Credit is valid only for addresses within the contiguous 48 United States only. Do not ship by UPS Air Service, Federal Express, franchise mailers, etc. Next, PetSmart will send an email directly in your inbox asking you to confirm receipt of the refund that theyve already set into motion. You may return any unused product within 60 days for a full refund of the item's purchase price to the original payment method used for the purchase. Returns and credits are subject to the discretion of That Fish Place-That Pet Place. If the fish that you return is alive and healthy, Petco re-sells it. That doesnt mean they will not make exceptions, and each situation is dealt with on a case-by-case basis. If a fish dies or becomes sick after you purchase it, you have up to 14 days to return it. This will allow you to treat the water and correct these issues before you buy more fish and add them to the tank. USE OF THIS SITE CONSTITUTES ACCEPTANCE OF OUR TERMS OF USE AND PRIVACY POLICY. Your email address will not be published. With a return policy on all its items like pet food, merchandise and other pet stuff, Pet Supplies Plus also allows return on its sale of live fish. Its worth remembering to bring along your PetSmart receipt when returning a fish to either replace or exchange it if an issue is discovered with its water, as theyll need to check it before using it again. Comfort them with tunnels, hide outs, and the correct cage. For exchanges and replacements, a $2.95 shipping fee will apply on the return and $2.95 will apply to the new order (contiguous US only). Products with the bullet point made for major retailer are purchased from famous name brands and catalogs as overstocks or seconds. SIERRA FISH & PETS - 100 Photos & 160 Reviews - Aquarium Services - 601 Fluval Flex Aquarium Kit, Black, 9-gal | Sierra Fish and Pets You can only return your sick, dead and unwanted fish and get refunded for that. To return the fish to Petsmart, you need to make sure all safety measures are taken. We recommend that you place your order immediately. They must also be able to provide the items original receipt. Most stores will require you to choose a fish that is in the same price range as the original, but some may let you pay the price difference. We must be notified within two days of the orders arrival to insure proper handling of your claim. This warranty also covers the fish if it is sick or if you just decide it is not the right addition to your aquarium. Even if you have a fish that is completely healthy, you can still return it to a PetSmart store. If items are left in the cart for several days and you discover they are removed, they may be sold out. Fuel contained within certain products restrict them from being sold online and shipped outside of the 48 contiguous U.S. PetSmart replaces and exchanges fish for a variety of reasons, and as long as you have part of the fish and the receipt, they will accept your return.