My merchandise was treated as if its their own. I think it your database could be updated. Please dont sell high end items in Tradesy most likely get back a fake or used item. OneShop is a financial technology company, not a bank. A wide array of jobs -- many of them well-paid -- don't require a degree., nothing else to add..except to say..tradesy saidwe are sad that you are unhappy, thenoffered me a 70 dollar credit towards next purchase, seller says: This is a very functional and stylish purse that I enjoy having! However, Poshmark reportedly has a large audience of over eighty million users. That is, if the purchased item does not meet the criteria, buyers can receive store credit. To us, your feedback is everything, wed love to hear from you. They will also refund a sale without any communication with the seller, they don't even tell you why. Fees: For sales less than $50, Tradesy deducts a flat $7.50 fee. They take your money and don't give it to you. Have never had a Tradesy problem in several years of selling. Consider holiday gift experiences. Keep in mind that: For more info on listing guidelines see here. You can make money teaching it online. In that case, you will ship to Vestiaires hub for the item to be reviewed, and then Vestiaire ships the item to the buyer if it passes the review. I have made good money with zero returns. This has been a miserable experience. In addition, the high costs and slow pay has made customers question Tradesys professionalism. Tradesy is a site to buy and sell designer-wear, ranging from jackets and shoes to wedding gowns and accessories. I ordered a size 18 in gray, received a small in taupe. Came upon the site by accident - searching for a gift no longer available for purchase in the store. Know that some customers may reach out with questions about your products, so you must be alert and ready to respond quickly. This means that you can only list 250 products per month. However, Tradesy faces huge competition from popular online marketplaces like eBay and Poshmark. I will write to BBB and I hope people will do the same. On eBay, you are limited to 250 free listings. I didn't receive a full refund for a cancelled order Returning an item to a Professional Seller General Before ordering General Report an issue Fast shipping and excellent condition! The Tradesy authentication team of experts will conduct a thorough inspection to determine whether the item is authentic or a designer replica. In that case, you will ship to Vestiaires hub for the item to be reviewed, and then Vestiaire ships the item to the buyer if it passes the review. Your item will now ship with Vestiaire's prepaid label. Backed by the National Science Foundation, I've also had my funds say they went through on Tradesy but checked my. Tradesy provides three different methods of shipping, which include using a shipping kit, using a prepaid FedEx shipping label, or, if the location is close to your area, you can ship it yourself. More than 70% of your product should be in the photo (we recommend a complete item photo for the first photo). This enables you to do more critical work, increases your reach, and provides you with a higher chance of making a sale. According to Forbes, the resale is predicted to grow significantly. Cookie Notice What: Tradesy is a site where you can sell designer clothing, handbags, shoes, accessories and all wedding-related items, from gowns to tuxedos. How long does it usually take after sellers ship the product? I even spent a lot using outside authenticators to double check and confirm the authenticity and came back with fake results. Prom season is here, and you deserve to look and feel amazing for your big party! and our From pre-owned luxury bags to designer shoes, as long as it's for women, Tradesy has you covered. However, while it is probably a great place to buy items, the sites high commission arrangement makes it a costly option for sellers. This feature will help you find the best time to place your item on sale on the site. We want to do anything we can to make each experience worthy of your best possible rating. Tradesy is also looking after its sellers. Tradesy is the leading peer-to-peer resale marketplace for buying and selling luxury, designer, and vintage fashion. I had been given a pair of these shoes but they were too small, I absolutely loved them so I began my search and found the exact pair in better shape and packed to perfection with cute Halloween string tied around the tissue paper. Tradesy will also ensure that the item's quality will not be compromised due to several shipments. Well the messed up big time with my bag, see it was authenticated by a very reputable company. We want to do anything we can to make each experience worthy of your best possible rating. Took a risk that it would fit and look as imagined from the photo as it was at a price I could afford to lose, the return for credit didn't really encourage me to try more expensive choices. Do not use Tradesy everything negative you read in reviews is true unfortunately. This is the feedback that we receive from our sellers quite frequently, so I will be sure to share your feedback with my managers in hopes that they will re-evaluate our system in place as we are constantly looking for ways to update our platform to be user friendly and efficient for all. Horrible experience. SoNOIm NOT GOING TO SELL A MOLDY BAG on your FRAUDULANT SITE! Having never used Tradesy before I was reluctant to give it a try but with a pandemic still looming and seeing too many crowds in stores and not enough masks on shoppers, I decided to take a safer route and order from my computer at home. The names List Perfectly, Vendoo, Crosslist, Poshmark, Tradesy, Mercari, Depop, Grailed, Facebook Marketplace, eBay, Kidizen, and Etsy, as well as related names, marks, emblems and images are registered trademarks of their respective owners. However, while Tradesy deals majorly in womens wear, the others sell varieties of items. Unfortunately their too small so well yet again soon but the seller was very kind. Excellent site! That is, if the purchased item does not meet the criteria, buyers can receive store credit. has things improved for sellers? By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Here are a couple of things that bother me about TradesyI don't like that sellers don't have customer reviews, the seller says it shipped from Houston, TX, but it came from China, and ALL luxury items should be authenticated by Tradesy. The authentication card was also missing and there was no dust bag as listed. It's about time Tradesy were taught a lesson and realized that they have no right to keep sellers property. Better places to sell designer clothing: Poshmark, which has an equally high commission but doesnt hold your pay or charge extra to cash out, Amazon and eBay are all better choices to sell your designer goods. They advertise a strict selling policy of authentic and accurate descriptions for listing. As I emailed the seller separately off the confirmation page, THIS IS A FABULOUS HANDBAG THAT IS IN PERFECT CONDITION - PERFECT! It was the worst experience of customer service they've had. Smaller size different color! New members on Tradesy receive a $25 discount on their first purchase above $199. when not using bag to take the lining out. If you place an order with a Professional Seller, you have 14 days from receiving the item to return it. Better places to sell designer clothing: Side hustle success stories: Selling on Etsy, 5 New hustles good, promising and pretty bad. We use dedicated people and clever technology to safeguard our platform. These pythons were shipped in style. - just as described by the seller. Completing the purchase was relatively simple, quick and frustration free. For items priced at less than $150, the payment processing fee will be just $5. Selling on Tradesy is indeed profitable. We're so sorry to hear about the trouble regarding our commission rate! See more here. Worse selling app!!!!! How did the two big black marks were there within 5 second I got it if it left the headquarter in perfect condition. Its very frustrating to feel like youre not being understood or that youre not getting the help you need. They charge you another fee of 2.9% for what they call a safe transfer fee and then wait 7 Business days before they initiate the ACH transfer. I want to purchase a michele watch head and i am hesitant after reading reviews. In addition to authenticity, your product must not fall from any of the following restricted categories: Apart from the aforementioned restricted categories, Tradesy also does not allow listing items that are not manufactured for retail sale by any designer whose name, logo, trademark, style, or design is displayed in or on the item. Aside from womens fashion, Tradesy, you can also sell or buy wedding items. I will not purchase here again. And for any sales that are over the price, they issue a commission fee of 19.8%. Tradesy then return back the sunglasses after sending multiple proof of the brand new sunglasses and how it was sent in it case and wrap with bubble wrap. If you dont mind paying high fees and waiting a month after the sale for your money, then go ahead and use them, but if youre like me and want your money in a fair and timely manner, look elsewhere., Im done with Tradsey Ill rather go to labels or something local.. the fees are ridiculous like you have to sell at original price just to break even.. i'd like to see if others have had problems this particular seller. However, the Tradesy is also known for holding sellers money hostage for an extended period, which has spurred copious complaints from many sellers. do you really have customer service people who speak with customers bc i never had that experience. We're so sorry to hear that you've had a negative experience on our platform so far! How fraudulent!! the one shown is incorrect. In case the item is proven to be inauthentic, the buyer will receive a full refund to their original payment method. Every thing I have bought from this site is FAKE! Please know we are always here to provide you with further insight into any orders placed or Tradesy Policy. To further clarify, the 2.9% safe transfer fee is a fee charged from the payment processor that we use. THIS IS THE KIND OF CUSTOMER SERVICE YOU GET FOR YOUR BUCK. To User Friendly easier navigating your website.. The time money gets to your account is too long, and the safe transfer fee is too much. Tradesy has a consumer rating of 4.7 stars from 35,456 reviews indicating that most customers are generally satisfied with their purchases. Your account will also be restricted if you sell any items under Tradesy's list of prohibited items. I do not shop with tradesy any longer. Any company that holds your available earnings an additional 7 business days (so that they can earn interest on it, Im sure) is ripping its sellers off! Furthermore, it is an online marketplace quite similar to eBay that allows users to list and sell their high-end fashion items. I sold a purse for $1050, my take home was $778.24. I understand why you don't want items held up in bags Louis Vuitton Artsy handbag in Aurore Red. While other sites charge a 2.00 fee for instant payout or free for bank transfer. Tradesy set up measures to guarantee the authenticity of all the listed items on the platform. Appreciated being able to check out as guest without being forced to set up an account/log in, etc. The label is free of charge and you will be able to print it from your Vestiaire account at the time of shipping. So I'm praying I can find one thing that j actually like that is not fraudulent! It came beautifully packaged. Only complaint, I got an email offering $50 off my first purchase AFTER it was on it's way, so I'm not sure if I'll get to use it. If you prefer to call in to discuss any current issues at hand, you can always reach us at (844) 988-7233, our phones are open Monday-Friday from 7am to 3pm PDT and one of our lovely Member Care associates would be more than happy to assist you. This is why they make an easy and seamless return process if the buyer changes their mind and returns the item to the seller. I chose Tradesy today because it had what I was looking for and reasonably priced. If the item is found to be a replica you will be refunded in full. Tradesy do not handle returns well. Great sales and super easy to shop for whatever you're looking for today. And that Tradesy won't be on my side. The seller was Brandville so beware! Tradesy is also looking after its sellers. I had subterranean expectations, but I took the chance since Tradesy gives a site credit. We're so sorry to hear that you've had a negative experience on our platform so far! Buyers are unable to return items, but if they get an item that does not match the listing details, they can contact Vestiaire Collective to have the item inspected and authenticated by experts. Don't put your stuff on this site. We want to do anything we can to make each experience worthy of your best possible rating! Like other resell sites, Tradesy serves as a middleman service that links a selling fashionista to a buying fashionista. It is available in the U.S., Australia, Canada, and India, but at the moment, users of Poshmark cannot buy or sell outside of their country. I'll never purchase anything from this scam company. Thanks! It is always our goal to provide excellent customer service, If theres anything else specific youd like to share, that would help make your Tradesy experience even better please let us know. Expected pay: NA Husl$core: $$ Commissions & fees: 15% to 20% Where: Nationwide Requirements: Be 18 or over, or have your transactions supervised by an adult; items to sell Review: There was a hundred dollar coupon, and the bag was described as gently used. We're so incredibly sorry to hear about the negative experience you've had with Tradesy. Learn more here. i kept getting emails from camille who ignored every question i asked, which only upset me more. For items priced at less than $150, the payment processing fee will be just $5. This is far from the experience we want our customers to have, and extend our sincerest apologies for the inconvenience here. Your Bag is Empty, Start Shopping! Sell the bag on our site! You can find more details about the, The offer made by a buyer can only be up to, As a seller, you can also propose offers to users that liked your items. Im thankful for the refund but the purchase was a gift and disappointing. I just had a worst experience with customer service also. Best of luck to you! I Love shopping on Tradesy. Yes, the commission rate works differently on Vestiaire Collective-they call it the selling fee. However, they are returns or refunds on Tradesy. I have removed all my items from this shady scam company. Download the Tradesy app today to get access to the best designer deals and create your own resale listings in minutes. and now im not sure what to do or how to return that fake purse. -Tradesy will return all items deemed above fair market value. Thanks so mucg If you prefer to call in to discuss any current issues at hand, you can always reach us at (844) 988-7233, our phones are open Monday-Friday from 7am to 3pm PDT and one of our lovely Member Care associates would be more than happy to assist you. ThredUp Review: Is It A Good Option To Sell Clothes? Unfortunately, a seller cannot choose their preferred carrier. However, the site also holds seller money hostage for an extended period, spurring copious complaints from sellers. We want to do anything we can to make each experience worthy of your best possible rating! The amount of money you make from reselling items on Tradesy depends on the following: For sales under $50, Tradesy charges a fixed fee of $7.50. HERE is the main reason why I will never use Tradesy again (and you shouldnt either). It's all good!;-). We hope we were able to address all of your concerns, but if there's anything else you need please don't hesitate to ask. While you may find many inexpensive brands there, the steep selling fees make Tradesy a great place to sell designer and luxury inventory. The item cant be unbranded, and we may not accept the brand. No problem. Each of your unique items must have its listing on the platform. Had a question for buyer, responded in less than 10 minutes. This figure means eBay is much larger than Tradesy in terms of the overall market and audience size. I've always wanted a LV purse and my coworker recommended checking Tradesy out. Fashion items that are not sold on Tradesy include: Tradesy is an app and a website that allows users to sell secondhand ladies high-end fashion and luxury items, such as clothes and shoes, at reasonable prices. Regardless, I will be sure to share your feedback with our Product Team in hopes that they will revisit the sellers' commission structure. Many online sales platforms have problems attracting customers to their sites. If your item is shipped directly to the buyer, you will be paid 72 hours after delivery, as long as there are no issues. We want to do anything we can to make each experience worthy of your best possible rating! While I did not locate the exact item, I was fortunate to locate a similar item at reasonable cost. Just emailed seller for options. Im treated this way and we sold over 1/2 million dollars in merchandise. Thank you After finally getting a hold of someone at Tradesy's returns department, I went back and forth with them and they finally let me know that the buyer is claiming that the item was MISREPRESENTED. If your item is shipped directly to the buyer, you will be paid, You will see your earnings have already had the selling fee and payment processing fee deducted. How can i change the photo in my listing. My husband and I were looking for my first Chanel bagfound it! Easy return, arrives on time and comes securely packed. But other popular categories include: The bottom line is eBay is a relatively more diverse and global market than Video Tradesy, but this has pros and cons if you want to sell clothing and accessories online. tradesy return policy for sellers. However, if you are a professional seller, buyers will have 14 days to return your items. Stumbled across Tradesy on Safari. What is the fee schedule for seller's selling on tradesy? the response that consumers are reading from the customer service rep is very typicalthey say the same thing to everyoneand nothing of a resolution transpires. One way to do this is by cross-listing to multiple marketplaces using a smart system like OneShop. Warning: "continue" targeting switch is equivalent to "break".Did you mean to use "continue 2"? After reporting a suspicious listing, you will be asked to select the reason whether the listing has authenticity issues, image issues, or absurd prices or information. The high costs and slow pay earned Tradesy a substandard Husl$score. It takes at least 10 days to get paid. Tradesy Categories . We're so incredibly sorry to hear about the negative experience you've had with Tradesy. If the item is found to be a replica you will be refunded in full. Purchased an item from La Dolce Vitae, excellent service, arrived in 2 days, exactly as pictured in very good condition. After successfully creating an account, you can begin buying and selling on Tradesy. Gain trust and grow your business with customer reviews. Tradesy however chargers 2.90 percent which in my case was 23.00 to have to wait 5 days on top of the 8 days I already waited for my money to be released!!! That means you buyers can return the sold item if it doesnt match their specifications. Theyll offer you some crappy resolution deal that no way nears match the destroyed item. among us voting screen generator; hidden valley transfer station hours. I received a YSL bag that was counterfeit and item was sold new with tags. It doesn't matter what the reason is, unless you get your item back damaged, there's nothing you can do to fight it. i recently puchased a purse on Tradesy and the item on trdesy was not shipped to me Terry T shipped the same style but a replica a fake purse i regret buying anything on tradesy im very dissapointed ! I am still waiting to receive my bag back. Tradesy has a user-friendly mobile app that makes it one of the standout features of the Tradesy experience. Items in better condition than described. Please ship out ASAP, I'm leaving on vacation on 6/14 and would REEEEALLY love to take them with me ;). Find out how we combat fake reviews. The number of days that the seller has to confirm the sale may have elapsed so you'd be in the clear. When we moved over your listings, we had to change the listing to ship with a prepaid label since Vestiaire Collective does not offer shipping kits. (e.g., dust bags, paper bags, or boxes). Supposedly the $800 Chanel earrings I purchased were real.They literally started turning green right away.. Its very frustrating to feel like youre not being understood or that youre not getting the help you need. When you put up clothes for sale on Tradesy, the team improves your product photographs at no extra cost. Heres a Review on Tradesy. Wanted to confirm that all discounts were applied because, though referenced as 'Site credit,' the dollar amount of this credit was not listed in the line items delineated on the final pricing/post shipping page. Another difference between eBay and Tradesy is the eBay auction feature that lets sellers set time limits on sales and favours the highest bidder with this; youre guaranteed to get the best price. To report, simply click the flag button on the item page, and the luxury authentication experts will take a look. Sign up today and take advantage of its excellent features with its 14-day free trial! Hi Nikema,We recently reviewed your feedback and wanted to follow up with you. Consumers satisfied with Tradesy most frequently mention great experience, customer service and fast delivery.Tradesy ranks 1st among Used Clothing sites. Even after ordering the wrong color (user error) within moments we were assured it was no problem. So if the wedding dress doesn't fit, for example, the buyer is out of luck. Please know Tradesy authenticates every item listed on our platform using a combination of advanced technology and human expertise. While I know it's frustrating, fighting with them about it is a waste of time. If you have any other questions or concerns please dont hesitate to reach out. Why on earth would I seel a MOLDY bag to anyone??? These include undergarments, children's toys, hazardous materials, tobacco products, and many others. I was anxiously hoping that I made the right decision to purchase this item. Tradesy retains the shipping fee to supplement the cost of providing prepaid shipping kits to sellers and insured Tradesy packaging. Horrible experience. I was looking for a specific style and size of (vintage type) purse and found the closest approximation offered on Tradesy. i never got 1 phone call in 2 weeks. Sold a brand new Gucci sunglasses retail value of 1195 dollars and the buyer return back old used damage sunglasses. OneShop lets you sell more by importing your existing listings and then quickly cross-listing them to several marketplaces with minimal effort. This processing fee is covered by Tradesy at the time of check out when a buyer places an order, so there is, unfortunately, no way to waive this fee unless you decide to use your earnings to shop on Tradesy. never again. I sold some stuff, I asked over 10 times to release my funds and they kept suspending it saying something was wrong. Tradesy Return Policy for Sellers. Tradesy enables you to save. vickie guerrero husband name; green tea and apple cider vinegar results; why can't female figure skaters do quads Tradesy has a very liberal return policy and a very high return rate; they're notorious for it. 5 star recommendation! Hopefully the quality is worth it. When you become successful, they will make upp a reason to suspend your account. I'm sure glad I did! She followed through with that. If your concern falls into more than one category, you can just select one reason and enter your other concerns in the space provided on the next screen. I could deal with a short hold Two weeks later the funds were available on the 11th of January. This company does not typically respond to reviews. If you are a buyer and want to return an item for any reason (unless the item is a final sale), you can return it by following the steps below: 1. Since replicas and counterfeited items are everywhere, Tradesy set up an authentication system with a 99.7% accuracy that detects and automatically eliminates designer replicas or counterfeited items. i can't find anything on the website. Instead of trying to solve the issue with the seller about the auth card, she said I could re-list the item to recoup the fund? We have a zero-tolerance policy when it comes to replicas. Vestiaire Collective does not offer returns for buyers, so any individual sellers have their items listed as final sale. If youre facing a similar situation, this Tradesy review will help you to decide the best platform to sell your clothes. I am a seller and they allowed customers to use your merchandise for a few days, and then allow customers to return. Simple methods of shipping and return shipping. They refused to refund me back the money. Awesome deals for authentic designer merchandise & accessories. One seller was screwed out of 2,500 and never received her property back. Is Tradesy The Best Place To Sell Clothes? Might do so later when I have time or if I decide to purchase again from Tradesy, depending on my satisfaction with this (my first) purchase. If the buyer has elected for an Authenticity check, you will be paid when the item goes through Vestiaire Collectives Quality Control & Authentication review. This is far from the experience we want our customers to have, and extend our sincerest apologies for the inconvenience here. Comments will be updated if resolved.Update; Tradsey stood behind thier customer service! I took a chance and when I received my purchase it was perfect! Amongst the numerous online platforms, eBay, Tradesy, and Poshmark take the lead. 2023 Trustpilot, Inc. All rights reserved. They have 22 categories of shoes, bags, clothes, decors, and accessories to choose from. As a seller, you can also propose offers to users that liked your items. This is to enable you to attract customers. Don't put your stuff on this site. Next is shipping the sold item. After you create a new listing to sell, it is reviewed by experts before it is published and live on the site. I deleted tradesy from my list. Thanks Tradesy. I am very satisfied with the company Tradesy, I sold a shoulder bag but unfortunately the buyer decided to return the bag for reasons of uncomfortable issues, the bag was returned to the company and they immediately returned it to me, without any problems. They still ignorantly argued that those are the same item. I have yet to find any evidence of wear on the bag-it is impeccable. The high costs and slow pay earned Tradesy a substandard Husl$score. Send us an email at team@tradesy.com, and we'll make this right. OneShop knows how challenging it is to resell online. As a Tradesy seller, you know the frustration of following the site's guidelines while trying to attract more potential customers. All is correct. Putting money down right away to see if it's a match is not a problem, as there is no upfront payment required until after the trial. The buyer has your merchandise and Tradesy has your funds. Exactly as described and definitely authentic.