Technical Product Manager - API Gateway - Starbucks Coffee AACSB: Application, Difficulty: Moderate Which of the following describes the impacts that diversify a. the barista at Starbucks b. the Starbucks district manager c. the President and CEO of Starbucks d. customers who go to Starbucks for a latte It must determine which are B. entities and people with one role at one time to care for a business, What do peers and competitors as normative stakeholders influence? a. her portrayal of the character was insincere This can be a consumer who is unable to express their discontent with a product or Blooms: Apply a. community M1 - Starbucks Flashcards | Quizlet Decaf Coffee Market Size, Share & Trends Analysis Report - MarketWatch Today, it is a global roaster and retailer of coffee with more than 24,000 stores, 40% of which are in some 70 countries worldwide. a hypothetical situation in which rational people can arrive at a contract. AACSB: Reflection, Difficulty: Difficult normative, descriptive, and instrumental approaches. B. amenities* (Select all that apply.) AACSB: Ethics, Difficulty: Easy The concept of corporate social responsibility (CSR) involves the idea that corporations are not merely enterprises whose sole purpose is to generate revenue but organizations that are members of the communities and societies of which they are a part. Which of the following are Starbucks' stakeholders? Starbucks is an American multinational chain of coffeehouses that retails handcrafted coffee, fresh food items and tea. governance views, shareholders and boards of directors are given priority. Which of the following are Starbucks' stakeholders? (Select all Interacts directly with business stakeholders to understand business problems and to communicate ramifications of technical options; Presents recommendations clearly and persuasively to support business stakeholder decisions; Influences and negotiates with business and technology teams across Starbucks to resolve issues a. the "purchase" of Manhattan c. the Dakota land trade AACSB: Application, Difficulty: Easy Supply Chains Act also implicates the welfare of stakeholders. company. a. the lifestyle characterized by the acquisition of goods and services In a short paragraph, explain how entrepreneurs can still remain ethical while focusing on profit. a. humanity in ethics AACSB: Ethics, Application. via the notion of what constitutes necessity as opposed to luxury. (Select all that apply.). Among the most important stakeholders with regard to Starbucks are the company's employees, customers, suppliers, investors, government, and the environment. results to decision makers in management. Ben & Jerrys, an ice cream company known for its founders social Starbucks's Organizational Structure & Its Characteristics Donec aliquet. B. b. the Dutch and Native American trade McDonald's hiring Data Enablement Consultant in London, England, United Millennials are ten times more likely than older generations to change jobs, and 90 percent will change jobs within the first year. 35.Deconfliction is necessary when the penetration test: A. determines that proprietary information is being stored in cleartext. Those men later settled Blooms: Remember the theory that prosperity depends on extracting wealth or accumulating it from others. PR Related Events and Strategies & Tactics Used Timeline of Key PR Related Events c. utmost conduct Sample Answer: Companies must take into account the welfare of stakeholders because it is that uses billions of liters of water in a community where many people are without water. A decision to be less For example, some Starbucks employees have joined labor unions and become involved with lawsuits against the firm over such issues as back pay, withheld wages, wrongful termination, and union-busting activities that included retaliation against employees that were involved in union-related activities (Phillips, 2003). However, many other stakeholders can be identified such as employees, customers, partners, suppliers, creditors, media, NGOs, business support groups, wholesalers, retailers, competitors, communities, government, and the environment. (Starbucks does not follow the traditional franchising terms.) ), how to distribute resources fairly and evenly The enhanced training set a standard for other companies that serve the public. Sample Answer: Customers are articulate about their views of a company. Additionally, Starbucks has also provided educational assistance to select employees by means of academic scholarships. a. Humongous Bank decides on a policy of holding 100% reserves. All stakeholders must be treated the same. d. plastic-cover manufacturers, milk producers, Urban and suburban communities, coffee and tea growers, which of the following is not stakeholder of a nonprofit business? Large corporations such as STARBUCKS CASE PART 3 - GROUP 1. MANGMT 4970 EXAM 1 (QUIZ QUESTIONS & CONCEPTS), Allen Cognitive Levels (ACL) & Allen Diagnost, CompTia A+ 220-1001 Core 1 Certification Prac, John David Jackson, Patricia Meglich, Robert Mathis, Sean Valentine, Service Management: Operations, Strategy, and Information Technology, Information Technology Project Management: Providing Measurable Organizational Value. For the purpose of this assignment, you will follow the steps in creating the initial portion of a stakeholder engagement strategy. The environment is not considered a stakeholder. Technology companies such as Facebook, Apple, and Yahoo (now owned by Verizon) have reported gender and ethnic shortfalls in their workforces. training. a. honesty and integrity b. virtue ethics and utilitarianism c. loyalty to management d. respect for business diversity honesty and integrity True or False: The environment is not considered a stakeholder false business and sustainability strategies. b. her portrayal of the character was not approved The mayor's wife often___ to the front of church on Sunday to show off her expensive, new clothes. Stakeholders: Essentially contested or just confused? Difficulty: Moderate It is the decision a person we chooses to be through the development of habits and the routine actions in which we choose to engage. It is not necessary to conduct extensive market research. Which of the following are Starbucks' stakeholders? Pellentesque dapibus efficitur laoreet. c. ethics is the guiding principle for dealing with others Blooms: Remember b. he acknowledged that business was important in nurturing and preserving democracy in Athens. the cost of stakeholders. The most important function of the board of directors is to hire the president or Blooms: Analyze A trade secret is a form of intellectual property protection and is easier to protect than a trademark or patent. D. her portrayal of the character offended stakeholders*, Which of the following is a resource made available to employees, in addition to salary? the belief that business is not culturally neutral. Which corporations have pulled out of Russia since its invasion of Blooms: Evaluate A. The principles of stakeholder ethics overlap with the parallel principles of corporate social responsibility. c. Compute and plot the A, B, and C zone boundaries on the p-chart. B. occurs during the monthly vulnerability scanning. For example, an employee has to do what the manager tells them to do because that is what they were taught their entire life, to respect authority figures. Message from Howard Schultz: On the Future of Starbucks Before-tax cost of debt and after-tax cost of debt: David Abbot is considering purchasing a Sony bond. Donec aliquet. Which group is most ill prepared to exercise good judgment in the face of subliminal advertising? Which of the following is not an example of a diffused shareholder? No.The responsibility a producer has is always being honest, even with their marketing campaigns. The way corporations pay their "duties" to the owners is by distributing the profits to shareholders in the form of dividends after earning revenue and deducting expenses. Business & Society Flashcards | Quizlet D. dining/food service, Which of the following are stakeholders? Lorem ipsum dolor sit amet, consectetur adipiscing elit. Yet there In other words, enculturation is taking control over one's own culture, whereas acculturation is the merge of two cultures. Sample Answer: A company needs to be aware of its stakeholders. gender According to Donaldson and Preston, what are the three theoretical approaches to considering stakeholder claims? Rawls's theory of justice views individuals as human resources, with their natural state as needing governance, and subjects them to a social contract of subjugation. Global store sales increased 20% year-over-year, led by a strong 22% average increase in sales across all North American stores. Which of the following is the lesson learned from the Edsel story? Starbucks' Stakeholders: Employees and Customers the importance of companies considering the priority of such parties. Explain using details from the text. Kroger take into account their suppliers, which include farmers. In 1981, Howard Schultz (Starbucks chairman and chief executive officer) had first walked into a Starbucks . Explain the difference between the legal and ethical duties of a corporation. A) Employees B) Customers C) Shareholders D) Economy The California Transparency in B. marketing* Blooms: Remember These stakeholders include shareholders, employees, customers, suppliers, communities, and governments. In addition with many other laws, current employees are not to work for competitors or set up competing companies that divert potential clients and opportunities. stresses that a company must sustain trust with stakeholders. The ExploitDB is a very useful resource for identifying possible weaknesses in your network and for staying up to date on current attacks occurring in other networks". Every stakeholder has different interests depending on their relationship with an. &\begin{array}{ccccccccccccc} Answer: True, True or false? The images of smoldering tank cars, plumes of thick black smoke and a charred rural Ohio town reeling from the fiery Feb. 3 Norfolk Southern train derailment have sparked calls for tougher rail . Copyright 2023 StudeerSnel B.V., Keizersgracht 424, 1016 GC Amsterdam, KVK: 56829787, BTW: NL852321363B01, Chapter 3: Defining and Prioritizing Stakeholde, A. minority- and women-owned small business owners*, A. Starbucks: Not A Well-Conceived CEO Succession Plan - SeekingAlpha Also, Starbucks faced the challenge of technology. It also changed its policy of allowing noncustomers to visit its stores and use restrooms. (Select all that apply.) For Starbucks, its major stakeholders include employees, customers, suppliers and stockholders. At times, Starbucks has become embroiled in a range of political and social controversies as well (Freeman & Moutchnik, 2013). 12 & 14 & 11 & 8 & 7 & 12 & 15 & 9 & 16 & 13 & 11 & 10 & The firm issued $3 billion in bonds, taking advantage of the. AACSB: Real-world, Difficulty: Moderate Some Starbucks stores have been accused of deliberately higher only part-time workers for limited numbers of hours for the purpose of avoiding the provision of healthcare and other benefits. this is an example of.. Shareholders are certainly an important component of the stakeholders of a corporation (Freeman & Moutchnik, 2013). A trade secret is a form of intellectual property protection and is easier to Freeman is best known for his work on stakeholder theory and business ethics, in which he suggests that businesses build their strategy around their relationships with key stakeholders. c. humanistic business model which are the universal principles of behavior? Organizational responsibility statements are usually straightforward: They say comply with the applicable ________. Describe the steps in the MITRE stakeholder process and provide an example. c. actions a firm undertakes to satisfy the base threshold for acting ethically Having theoretical approaches to stakeholders highlights A. entities and people invested and influential in the success of an organization* B. local and regional governments* True or False: CSR and greenwashing are the same concepts, True or False: it is important for executives to interact with outside-environment stakeholders such as media and government, True or False: the most important function of the board of directors is to hire the president of chief executive officer, True or False: all stakeholders must be treated the same, which of the following are the opposing views of how large, publicly held corporations should approach social responsibility and ethics? Many people now a days are very open-minded and whether you like it or not, it is just the reality of todays society. 16 & 14 & 9 & 11 & 15 & 8 & 12 & 16 & 17 & 13 & 15 & 10 & 9 \\ FedEx and UPS. Deontology is often regarded as a "here and now" philosophy. The name, inspired by Moby Dick, evoked the romance of the high seas and the seafaring tradition of the early coffee traders. d. ethics does not apply to the commerce and money, ethics is the guising principle for dealing with others, how did Aristotle reconcile his distrust of business? Starbucks role and responsibility in advancing racial and social equity Certainly, Starbucks is a firm that contains or is associated with many kinds of stakeholders. Fusce dui lectus, congue vel laoreet ac, dictum vitae odio. What is the projected market size and growth rate of the Decaf Coffee Market? Starbucks Corporation - Press Releases - Financial Releases For that law, companies are. Explain an employee's common law duty of loyalty to their employer. If Starbucks follows a strategy of competing in more than one business product, which of the following goals could it accomplish? (A)[1,3](B)[0,2](C)[3,4]. JFR Crew Member applicants must be a full-time high school student between the ages of 16-18 as of July 1 of the current year. Applicants must submit a complete application to receive an interview. (Select all that apply. The airline is now focused on promoting Muslim Operations Management questions and answers. A. milk producers* B. urban and suburban communities* C. coffee and tea growers* D. plastic-cover manufacturers Media While a power-interest grid is usually used to determine the key stakeholders of a business on an ongoing basis, it can also be used to focus on key aspects of a short-term challenge or situation. Among the most important stakeholders with regard to Starbucks are the companys employees, customers, suppliers, investors, government, and the environment. There are also organizations. a. U.S. jurisprudence Ability to create, manage and deliver Workday reports and Dashboards for different stakeholder groups; Experience of managing and support of Operational changes such as re-organisations, identifying impacts on Workday; Experienced with internal and external audits, able to demonstrate a positive improvement approach CSR includes the duties a corporation many owe a duty to to benefit to many stakeholders, customers, the community, the environment, employees, media, and the government. D. compensation. extensive pool of talent. Another example is a future stakeholder, whose status will arise during later The Occupational Safety and Health Administration (OSHA)a business' mission to prevent work-related injuries, illnesses and deaths under the Department of Labor. The first challenge an employer may face in providing reasonable accommodations under the ADA for employees is trying to find a way on how to get an employee to work or even a substitute on short notice when that same employee is having a hard time getting to work on time because of the medical treatments he/she is undergoing.The second challenge would be having to prove that the reasonable accommodation would be way too hard to do or the money it requires is way out of budget (undue hardship). How much will money supply increase with that original loan of $19 million? The consumers also have a responsibility whether they end up liking the product or not and that is to make sure they let the company know whether they are doing a good job or not. Which are some types of stakeholder relationships that a local chamber of commerce would have? All stakeholders must be treated the same. Toward a theory of stakeholder identification and salience: Defining the principle of who and what really counts. If corporations use social responsibilities, it is more likely they will be successful. Which of the following is not an example of a stakeholder? A) Political c. They have extended protections to only some forms of symbolic speech. Stakeholders To contribute to sustainable development inside a EEOC (Equal Employment Opportunity Commission)Employees are legally protected from employment discrimination on the basis of that characteristic. Mental Health Specialist, Starbucks Outreach (JR 2860) Laplume, A., Karan, S. & Litz, R. (2008). d. the Louisiana Purchase, South Korean companies like LG and Samsung employ . AACSB: Application, Real-world. Laws dictate all ethical responsibilities that a company may owe key cows and also pollutive, concentrating animal waste in the ground, air, and water. It has had success in the United States \end{array} A. finance* d. the resistance to a culture or way fo life emphasizing consumer goods, the lifestyle characterized by the acquisition of goods and services, which commercial transaction in the New World exemplifies the complexity that results when different cultures, experiences, and ethical codes come into contact? In several sentences, describe how ethical standards can shift with geography and time. "Business and trade" is defined as the exchange of goods and services in a dedicated market for the purpose of commerce and creating value for its owners and investors. OSX Ethics TB Ch03 Defining And Prioritizing Stakeholders Thornton & Ross, part of the Stada group, are one of the UK's fastest-growing, leading producers of household pharmaceutical products & own some of the country's most loved brands such as Covonia, Hedrin, Cetraben as well as the leading disinfectant Zoflora. (Select all that apply.) Blooms: Application Starbucks has also faced lawsuits concerning efforts to withhold tips from employees. If the heirs of the business owner want to continue the business in their own names, they will be considered a new business, even if they are using the assets of the old business. Katherine Martinez (She/Her/Hers) - LinkedIn Starbucks's Mission Statement & Vision Statement (An Analysis) Milk, which is a main ingredient of the ice cream, is often sourced from confined-animal feeding Starbucks Stakeholder Analysis. This incident caused a global Blooms: Apply Starbucks-CASE-3- Group-4 - STARBUCKS CASE PART 3 - StuDocu Read the following scenario and use the following five key questions in stakeholder management to determine how Starbuck's should handle this stakeholder: A few years ago, Starbucks identified three areas in which government could impact the company's ability to maximize profits in its Corporate Social Responsibility Report: (1) U.S. Tax . C. coffee and tea growers* Although Starbucks lost profit from closing stores, it gained some credibility with communities. local, state, national, and international laws and regulations. Do you think she believes the brain chemistry of romantic love and the response to rejection is rational or irrational? (2013). Multiple highly publicized incidents involving conflicts between Starbucks and its customers have been detrimental to the companys reputation in the area of corporate social responsibility. The duty to obey a categorical imperative is irrespective of consequences. These competitive advantages are essential for interacting with the industry environment, which involves the strong force of competition shown in the Porter's Five Forces analysis of Starbucks Corporation.The company competes against large and small coffeehouse businesses, as . Starbucks then took the step to close its thousands of US stores to conduct racial bias Consider Fisher's remarks in the last two paragraphs. c. customers are considered high-priority stakeholders c. coffee and tea growers CSR and greenwashing are the same concepts. They c. is an unattainable goal of perfect virtue C. Stakeholder perceptions have a large impact on success. Too Short! c. the freedom and ability to make choices based on one's perception of right and wrong Explain Lynn Stouts view of the role of shareholders and the implication for stakeholder Utilitarianism (the first normative approach to)- an ethical action is one whose consequence achieves the greatest good for the greatest number of people. The company has. This is a lofty goal, especially given Coke products are Summary. b. Humongous Bank is required to hold 5% of its existing$20 million as reserves, and to loan out the rest. D. Present information to the board of directors. Which of the following describes the relationship, if any, between the vision and the mission for a company such as Starbucks? In a perpetual existence, when a sole proprietor or partner dies, the assets may go to the heirs, but the business no longer exists. Competitors are one of the most significant external stakeholders of Starbucks. long-term dialogue to inform the companys decision making and as a core component of its ), positive customer experiences Identify and describe two challenges an employer may face in providing reasonable accommodations under the ADA for employees. Which of the following are well-documented outcomes? (promenades; tarries). Consequently, the argument is made that corporations should aspire to be good corporate citizens that demonstrate care for the full range of stakeholders that are impacted by their activities. Starbucks: More Value For Shareholders Through - SeekingAlpha b. ethics is about what someone does 52,000 workers in the US and many US companies now manufacture their products abroad. \end{array} In the end, it means being responsible to our stakeholders. c. the theory that global wealth is static and prosperity comes from wealth through extraction Blooms: Apply Defence Equipment & Support (DE&S) hiring Senior Cost Estimator in Which of the following describes the efficacy of legislation like the California Transparency in Supply Chains Act? I say this because with many different opinions being thrown in the air, being on the same boat is not the easiest thing. d. corporations need to manage expectations of customers, customers are considered high-priority stakeholders, True or False: sustainability is a short-term approach to the interaction between business activity, environmental responsibility and societal impact on the environment and other stakeholders, True or False: social responsibility does not have to mean being unprofitable, True or False: the concept of limited liability means the owners of corporations are protected by laws stating that, in most circumstances, their losses in case of business failure cannot exceed the amount they paid for their shares of ownership, which court decision rule that corporate and nonprofit business entities may seek to persuade the voting public by spending an unlimited amount of money on political advertisements? Lorem ipsum dolo, ac, dictum vitae odio. Which of the following is especially important for developing and maintaining employee loyalty to the brand? D. pet owners, Which of the following are the duties of the board of directors? Pay Range : $123,600- $193,200/ annually. Entrepreneurs can still remain ethical while focusing on profit because they can't afford to have people disliking them as well as creating drama. Fusce dui lectus, congue vel laoreet ac, dictum vitae odio. Often there is a hierarchy that places consumers or customers first. A diverse workforce yields many positive outcomes for a company. The international standard providing guidance on social responsibility, called ISO 26000, defines a stakeholder as an "individual or group that has an interest in any decision or activity of an organization." Stakeholders may include s uppliers, internal staff, members, customers (including shareholders .